Privacy Policy Website

If translations of these privacy policy or other contract-related declarations and documents are made into languages other than German („read versions“), only the German version shall prevail.

Welcome to the TimeToFace website, we are pleased to welcome you. Data protection is a high priority for us and our products and we want you to feel secure while visiting our website. Below we inform you in detail about the nature, scope and purpose of the personal data we collect, use and process and inform you of the rights to which you are entitled as a data subject.

We reserve the right to amend the data protection declaration at any time with effect for the future. The current version of the privacy policy can be accessed, saved and printed at any time on our website.

1. Name and address of the responsible person

The controller within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the member states as well as other data protection regulations is:

TimeToFace GmbH, Laimgruber Straße 12, 83339 Chieming

E-mail: privacy@timetoface.app

2. Access data in server log files

Every time you visit our website, we automatically store access data in so-called server log files. This includes the date and time of access, the amount of data transferred and, if applicable, the name of the requested file, the browser used and its version, the operating system used, the IP address and the referrer URL (URL that you visited immediately before).

The temporary storage of the IP address by the system is necessary to enable delivery of the website to your terminal device. For this purpose, your IP address must remain stored for the duration of the session.

Legal basis for the temporary storage of your data and the described log files is Art. 6 para. 1 lit. f GDPR.

This data is evaluated exclusively to ensure the permanent and trouble-free operation of the website and to improve the content of our website, as well as for transmission to law enforcement authorities in the event of a cyber attack and to ensure the security of our information technology systems. An evaluation of your data for marketing purposes does not take place in this context. In these purposes also lies our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

The collection of data to provide the website and the storage of data in log files is mandatory for the operation of our website. Consequently, there is no possibility to object.

3. Use of cookies

In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called „cookies“ on our website. These are small text files that are stored on your terminal device via a browser.

Many cookies contain a so-called cookie ID. It consists of a string of characters by which websites and servers can be assigned to a specific browser in which the respective cookie was stored. After the end of the browser session, most of the cookies we use are deleted again („session cookies“). The permanent cookies („persistent cookies“), on the other hand, remain on your terminal device.

In the cookies, the following data is stored and transmitted: Language settings, search terms entered, frequency of page views, use of website functions, origin of the user, operating system used, terminal device used, browser used, screen resolution of the terminal device.

Your data collected on our website is pseudonymized by technical precautions. Therefore, an assignment of the data to you is no longer possible. The data will not be stored together with other of your personal data.

The legal basis for the processing of personal data using cookies is Art. 6 para. 1 lit. f GDPR.

The purpose of using technically necessary cookies is to simplify the use of our websites for you (e.g. your settings are stored). Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that your browser is recognized even after a page change. In case of non-acceptance or deactivation of cookies, the functionality of our website may be limited.

We also use cookies on our website that allow an analysis of your surfing behavior. In this way, the following data can be transmitted: Website usage data, registration to the newsletter and visitor sources.

Your data collected in this way are pseudonymized by technical precautions. Therefore, an assignment of the data to you is no longer possible. The data is not stored together with your other personal data.

Some third-party services integrated by us may use cookies. Please inform yourself about the respective functionality and data processing on the websites of the respective providers. The services used by us can be found in this privacy policy.

Cookies are stored on your terminal device and transmitted to our website. You therefore have control over the use of cookies. You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally or set it so that the setting of cookies is prevented and thus permanently object to the setting of cookies. In addition, you can delete cookies that have already been set at any time via your browser. A comprehensive objection to online marketing cookies can also be declared, among other things, via http://www.youronlinechoices.com/. The transmission of Flash cookies cannot be prevented via the settings of your browser, but by changing the setting of the Flash Player. This also applies to all third-party cookies listed below by us.

4. Google Analytics

We used Google Analytics on our website, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google Analytics“). The information generated about your use of this website is usually transmitted to a Google server in the USA and stored there. The USA is an unsafe third country. However, Google Inc. has voluntarily certified itself under the U.S.-EU data protection agreement „Privacy Shield“ and thus committed to comply with EU data protection requirements.

The legal basis for the processing of personal data is Art. 6 para. 1 lit. a GDPR.

Google Analytics uses methods that enable an analysis of your use of the website, in particular from which internet page you came to our website (so-called referrer), which sub-page you access or how often and for how long you view a sub-page. Google Analytics uses cookies for this purpose. By each individual call of a page of our website on which Google Analytics has been integrated, your browser on your end device is automatically caused to transmit data to Google Analytics for the purpose of analysis.

By activating IP anonymization on our website, the IP address is shortened before transmission within the Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

Google will use this information on our behalf for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.

Also, Google may transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Thereby, pseudonymous usage profiles of the users can be created from the processed data.

You can prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on available at this link http://tools.google.com/dlpage/gaoptout?hl=de. The installation of the browser add-on is considered by Google as an objection.

The data generated via the cookie will be stored according to our cookie configuration for 180 days and then automatically deleted.

Alternatively to the browser plug-in or within browsers on mobile devices, please click this link to object to the collection and use of your data by Google Analytics with effect for the future. In doing so, an opt-out cookie will be placed on your terminal device. If you delete your cookies, you must click the link again.

The terms of use and privacy policy of Google and Google Analytics can be found here https://www.google.de/intl/de/policies/privacy/ or here http://www.google.com/analytics/terms/de.html.

5. Newsletter

You can sign up to receive our newsletter. To register, you must provide us with your e-mail address, your name and the terminal device used. The registration takes place in a so-called double opt-in process. After registering via our website, you will receive a confirmation e-mail from us in which you must confirm the registration again. This entire process is documented and stored. This includes the storage of the registration and confirmation time as well as your IP address. The collection of this data is necessary so that we can trace and explain the processes in the event of misuse of the e-mail address and therefore serves our legal protection. By subscribing to our newsletter, you agree to receive it. The legal basis for the processing of your data after subscription to the newsletter is Art. 6 para. 1 lit. a GDPR.

You can revoke your consent to the storage and use of your personal data to receive the newsletter and the previously described statistical collection at any time with effect for the future. For the purpose of revoking consent, you can use the link provided for this purpose in the newsletter.

Your data will be deleted as soon as they are no longer necessary to achieve the purpose of their collection. Accordingly, your e-mail address will be stored as long as the subscription to the newsletter is active.

6. Mailchimp

In order to control and optimize the newsletter dispatch, we use the dispatch tool MailChimp, a service of the list provider The Rocket Science Group, LLC, 512 Means St., Suite 404 Atlanta, GA 30318, USA (hereinafter: „MailChimp“), on the basis of Art. 6 para. 1 lit. b GDPR. If you have subscribed to our newsletter, then the following data in particular will be processed via MailChimp's servers and stored there Name, email address, device manufacturer, language, information on the subscription process along with the double opt-in procedure, data on interactions with emails from TTF. MailChimp is certified according to the Privacy Shield Framework and thus meets the European standards for legally compliant commissioned data processing. Additional information about MailChimp and data protection at MailChimp can be found in the Data Protection Statement of the provider as well as in the further explanations on the GDPR. If you have any questions about data processing at MailChimp, you can also contact MailChimp's data protection officer directly: privacy@mailchimp.com. You can object to this processing at any time. For this purpose, please use the contact options of our company data protection officer.

7. E-mail

Due to legal requirements, we provide information on our website under „Contact“ that enables you to contact us quickly and electronically and to communicate with us directly by e-mail. If you contact us by e-mail, the personal data you provide will be automatically stored.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. b GDPR. We use the personal data transmitted by you exclusively for the processing of your specific request. The data provided will always be treated confidentially.

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data sent by e-mail, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. If you contact us, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued.

8. Customer Support via Jira Help Desk

Customer satisfaction is particularly close to our hearts. We therefore use the Atlassian Jira Service Desk, a service provided by Atlassian Pty Ltd, c/o Atlassian, Inc., 1098 Harrison Street, San Francisco, CA 94103, USA, to ensure efficient and optimized customer support. This allows for faster and better resolution of inquiries. If you contact our support, the data entered as well as name and e-mail address are processed via a server of the provider and stored there. Atlassian is certified according to the Privacy Shield Framework and thus meets the European standards for legally compliant commissioned data processing.

The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.

Further information and data protection with the provider can be found in their privacy policy.

9. Data security

We secure our website and other systems by numerous technical and organizational measures against loss, destruction, access, modification or distribution of your data by unauthorized persons. Despite regular checks, however, complete protection against all dangers is not possible and cannot be guaranteed by us. For this reason, you are free at any time to transmit your personal data to us by other means.

10. Data deletion and storage duration

Unless otherwise specified in this data protection declaration, your personal data will be deleted or blocked as soon as the purpose of the storage no longer applies or you revoke your consent. In addition, storage may take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. If the purpose of storage no longer applies, if you revoke your consent or if a storage period prescribed by the European Directive and Regulation or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions, unless there is a need for further storage of the data for the conclusion or performance of a contract.

11. Right to information

You also have the right to receive from us at any time, free of charge, information about the personal data stored about you and a copy of this information. You also have a right of access regarding the following information:

  • the purposes of processing,
  • the categories of personal data processed,
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations,
  • if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration,
  • the existence of a right to obtain the rectification or erasure of personal data concerning them, or to obtain the restriction of processing by the controller, or a right to object to such processing,
  • the existence of a right of appeal to a supervisory authority,
  • if the personal data are not collected from the data subject: any available information on the origin of the data as well as,
  • the existence of automated decision-making, including profiling, pursuant to Art. 22 para. 1 and para. 4 of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
Furthermore, you have a right to information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, you also have the right to obtain information about the appropriate safeguards in connection with the transfer.

12. Right to rectification

You have the right to request the immediate correction and/or completion of any inaccurate or incomplete personal data concerning you. We shall carry out the correction without delay.

13. Right to restriction of processing

You have the right to request that we restrict processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
  • The processing is unlawful, the data subject objects to the erasure of the personal data and instead requests the restriction of the use of the personal data.
  • The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the establishment, exercise or defense of legal claims.
  • The data subject has objected to the processing pursuant to Art. 21 para. 1 of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.
If the processing of personal data concerning you has been restricted, such data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or a Member State.

If the restriction of processing under the above conditions, you will be informed by us before the restriction is lifted.

14. Right to deletion

You have the right to request that we erase the personal data concerning you without delay, provided that one of the following reasons applies and to the extent that the processing is not necessary:

  • The personal data have been collected or otherwise processed for such purposes for which they are no longer necessary.
  • The data subject revokes the consent on which the processing was based pursuant to Art. 6 para. 1 lit. a of the GDPR or Art. 9 para. 2 lit. a of the GDPR, and there is no other legal basis for the processing.
  • The data subject objects to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing or the data subject objects to the processing pursuant to Art. 21 para. 2 GDPR.
  • The personal data have been processed unlawfully.
  • The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data was collected in relation to information society services offered pursuant to Art. 8 para. 1 of the GDPR.
If the personal data have been made public by us and we as a controller are obliged to erase the personal data pursuant to Art. 17 para. 1 of the GDPR, we shall, taking into account the available technology and the cost of implementation, implement reasonable measures, including those of a technical nature, to inform other data controllers which process the published personal data, that the data subject has requested from those other data controllers the erasure of all links to such personal data, or to copies or replications of such personal data, unless the processing is necessary.

The right to erasure does not apply to the extent that processing is necessary:

  • for the exercise of the right to freedom of expression and information;
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and lit. i and Art. 9 para. 3 of the GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 para. 1 of the GDPR, insofar as the right referred to in Section a) is likely to make impossible or seriously prejudice the achievement of the purposes of such processing; or
  • for the assertion, exercise or defense of legal claims.

15. Right to information

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data relating to you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right against us to be informed about these recipients.

16. Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, common and machine-readable format. You also have the right to transfer this data to another controller without hindrance from us, provided that the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and the processing is carried out with the aid of automated procedures, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us.

Furthermore, when exercising your right to data portability pursuant to Art. 20 para. 1 of the GDPR, you have the right to obtain that the personal data be transferred directly from us to another controller, to the extent that this is technically feasible and provided that this does not adversely affect the rights and freedoms of other persons.

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

17. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Art. 6 para. 1 lit. e or lit. f GDPR. This also applies to profiling based on these provisions.

We no longer process the personal data in the event of objection, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing. This also applies to profiling, insofar as it is related to such direct advertising. If you object to us processing for the purposes of direct advertising, we will no longer process your personal data for these purposes.

You also have the right, on grounds relating to your particular situation, to object to processing of your personal data which is carried out by us for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

To exercise the right of objection, you may contact us at any time. You are also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

18. Right to revoke consent under data protection law

You have the right to withdraw your consent to the processing of personal data at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation..

19. Right to automated decisions in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, provided that the decision is

  • is not necessary for the conclusion or performance of a contract between you and us or
  • is permitted by legislation of the Union or the Member States to which we are subject and that legislation contains adequate measures to safeguard your rights and freedoms and your legitimate interests or
  • is done with your express consent.
If the decision

  • is necessary for the conclusion or performance of a contract between you and us or
  • it is made with your express consent,
we shall take reasonable steps to safeguard your rights and freedoms and legitimate interests, including at least the right to obtain the intervention of a person on our part, to express our own point of view and to contest the decision.

20. Existence of automated decision making

We do not perform automated decision making or profiling.

21. Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The supervisory authority to which the complaint has been submitted will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR. The supervisory authority responsible for us is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, Königstraße 10 a, 70173 Stuttgart.

22. Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of non-provision

We inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that you provide us with personal data, which must subsequently be processed by us. For example, you are obliged to provide us with your personal data if you conclude a contract with us. Failure to provide your personal data would mean that the contract with you could not be concluded.

LAST UPDATED: January 2021